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Game crashes

Posted: 9:30 am, Sun Jan 22, 2017
by Kitten
Everytime I start the game up it checks for updates starts to boot-up and then crashes.

Re: Game crashes

Posted: 9:45 am, Sun Jan 22, 2017
by Sorien
Did you install the redistributables, specifically this one?

https://download.microsoft.com/download ... st.x86.exe

Re: Game crashes

Posted: 12:09 pm, Sun Jan 22, 2017
by Kitten
Yeppers; Downloaded and installed before I did Magestorm.

Just did it again from your link. Still crashes; It loads into the game the screen goes black and the resolution changes and then it closes out with a windows error.

Re: Game crashes

Posted: 2:44 pm, Sun Jan 22, 2017
by Kitten
Heres my system specs if it helps

Windows 7 home premium: SP1
i7 920 @2.67ghz
16gb RAM; 64bit OS

Re: Game crashes

Posted: 3:38 pm, Sun Jan 22, 2017
by Sorien
Hrm... do you have a crashlog.txt in the MS folder? If so, paste it here please.

Otherwise I can Teamviewer to check it out if you want.

Re: Game crashes

Posted: 5:21 pm, Sun Jan 22, 2017
by Kitten
Its not creating a crashlog txt in the folder. I can teamview tonight after the baby goes down at 7cst.

Re: Game crashes

Posted: 5:25 pm, Sun Jan 22, 2017
by Sorien
Alright, PM me your Teamviewer ID/Pass when you're ready.

Re: Game crashes

Posted: 9:22 pm, Sun Jan 22, 2017
by Kitten
I am up and running. Thank you Sorien!

Now all I need are people to kill me repeatedly.

Re: Game crashes

Posted: 7:47 am, Tue Jan 24, 2017
by Deathrogue
I think I may have this same same issue. I will try to work on this tonight after 9PM Eastern. Can you team viewer in if needed Sor?

Re: Game crashes

Posted: 2:21 pm, Tue Jan 24, 2017
by Sorien
Deathrogue wrote:I think I may have this same same issue. I will try to work on this tonight after 9PM Eastern. Can you team viewer in if needed Sor?
Try installing this to see if it fixes it: https://support.microsoft.com/en-us/kb/2999226

If not, PM me your id/pass and I'll connect when I see the PM.

Re: Game crashes

Posted: 11:02 am, Sat Feb 11, 2017
by WalkerSlide
Im having the same problem RN, i have no idea how to fix though

Re: Game crashes

Posted: 4:48 pm, Sat Feb 11, 2017
by Sorien
WalkerSlide wrote:Im having the same problem RN, i have no idea how to fix though
Can you explain your problem in detail?

Re: Game crashes

Posted: 5:01 am, Sun Feb 12, 2017
by Ftumch
Hi Sorien

Walkerslides problem -

He has downloaded MS with desktop icon
when clicking on the icon the MS symbol appears on the task bar and he gets the updating bar in middle of screen
As soon as the update is complete nothing happens and the MS symbol on task bar disappears

cheers

Ft

Re: Game crashes

Posted: 7:50 am, Sun Feb 12, 2017
by Sorien
Have they ever installed MS before? If so make sure to delete the entire folder for the old MS.

If nothing at all is happening... then an external program (anti-virus, etc.) could be interfering with MS, or a redistributable may be missing.

Have they installed this: https://download.microsoft.com/download ... st.x86.exe

Re: Game crashes

Posted: 1:57 am, Mon Feb 13, 2017
by WalkerSlide
Hi Sorien

I've installed that link you just posted, but i'm still having the same problem